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Privacy Policy

Last updated: November 19, 2025

At Agent Pipeline Hub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number
  • Account Information: Username, password (encrypted)
  • Professional Information: Company name, job title, NMLS number
  • Communication Data: Messages, feedback, and support inquiries

Automatically Collected Information

When you access our platform, we automatically collect:

  • Usage Data: Pages viewed, time spent, features used
  • Device Information: IP address, browser type, operating system
  • Location Data: Approximate location based on IP address
  • Cookies: Session cookies and analytics cookies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send you Zoom meeting links and session reminders
  • Deliver newsletters and industry updates you've subscribed to
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Personalize your experience and deliver relevant content
  • Communicate with you about products, services, and events

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Email service providers (for newsletters and notifications)
  • SMS providers (for text message notifications, if opted in)
  • Analytics providers (Google Analytics, etc.)
  • Cloud hosting providers (for data storage)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing (bcrypt)
  • Regular security audits and updates
  • Access controls and authentication systems
  • Secure database hosting on trusted providers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

You can access and update your account information at any time through your account settings.

Email Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of any email we send you.

SMS Communications

If you've opted in to SMS notifications, you can opt out at any time by replying "STOP" to any message.

Data Deletion

You can request deletion of your account and personal information by contacting us at privacy@agentpipelinehub.com.

Do Not Track

We currently do not respond to "Do Not Track" signals from web browsers.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform. Cookies are files with a small amount of data that are stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

7. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Agent Pipeline Hub

Email: privacy@agentpipelinehub.com

Phone: +1 (555) 123-4567

Address: 123 Business Street, Suite 100, City, ST 12345